We want to share some information about Personal Care Attendant Services in Massachusetts.

The Personal Care Attendant Workforce Council developed new training videos for Consumers, Personal Care Attendants (PCAs) and Job Seekers. These videos explain:

  • Directory Basics Video
  • Consumer Video
  • Worker Video

There are questions and answers for both consumers and workers.

Consumers that need PCA services during this public health emergency can call the MassOptions call center at 1-844-422-6277.

  • The MassOptions call center will connect these consumers to home health services in their region

Training Videos and Frequently Asked Questions (FAQs)

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