Tag: SCAN 360

A Holiday Assistance Program that Makes a Difference

Agency Spotlight

What do organizations need to think about if they are going to offer assistance during the holidays?

According to Caroline Wenck, Executive Director of SCAN 360, you may want to begin by really thinking about the people you serve and the simple gifts that would make a difference in their lives.

Thoughtful givingThe SCAN 360 bldg entrance

“The Springfield community is very generous, so when all the gifts come in, every inch of these tables is covered,” Caroline stated with a smile.

“But rather than inundating people with gifts, we take a day, invite all the staff and decide which families would benefit the most from each gift. We make it personal so that every donation will mean something. ”

She went on to explain that they only give a few gifts to each person and keep the rest to be distributed during the year.
That just makes sense. As Angela stated last week, you don’t need a lot during the holidays, you just want to know that someone cares.

Giving beyond the holidays

“Another thing we learned during the holidays is that people in the community are willing to give during the year, but you have to ask them.”

When students from Bay Path College made holiday donations to SCAN 360 last year, Caroline accepted their generosity but asked if they would be interested in forming a relationship beyond the holidays. She went on to explain how many families could benefit from food, clothing and even birthday gifts for children during the year.

The students responded by placing a collection bin on every floor of their dormitory where they donate year round.

“It can be more work for the program to take donations throughout the year, but we find it makes a big difference,” Caroline shared.

When you think about it, the lesson learned from SCAN 360 is people want to know that someone cares, not just during the holidays, but throughout the year…and that is the best gift of all.

A Gift for the Holiday, a Goal for the New Year

A Gift for the Holiday, a Goal for the New Year

“After you feed people for Thanksgiving and Christmas, what do they do for the other 363 days a year?  They still need food, shelter and people they can rely on to help figure out how to put food on the table and pay the rent,” Angela stated.

This week, I introduce Angela, a young woman with two children living in the city of Springfield. I had the pleasure of interviewing Angela about her experience with SCAN 360, a community based program located in the heart of Springfield that provides holiday assistance as well as services and support throughout the year.

Knowing the people you serveAngela from Scan 360

“The problem is that some people and programs only show up during the holidays. SCAN 360 helps me during the whole year, so by the time Christmas comes they don’t have to ask me to write a list. They know what we need, because they know me and my family.”

For some people, support during the holidays means a small gift or a meal; enough to make the holiday season special.

For others like Angela and her family, there were bigger challenges in her life that she wanted to address. SCAN 360 knew the difference and built a relationship that provided support beyond the holiday season.

Setting goals can make a difference

“I had gone to other programs in the past and they made me feel like a number. At SCAN 360, they really care about me and my family, not just during the holidays, but all year. Some bigger groups just let people take the gifts and not work on any goals that will make their lives better. I needed to do more.”

If your organization provides assistance during the holidays, be sure you are aware of people like Angela who are ready to set goals that can change their lives. Offer the turkey, but also be ready to talk about making a budget for the coming year.

It may be a bigger task, but after listening to Angela, I think it is worth it.

What do you think?